Legal
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: March 20, 2026
1. Information We Collect
We collect information you provide directly to us when you:
- Fill out a contact or quote request form
- Subscribe to our newsletter
- Place an order for marine equipment
- Communicate with us via email, phone, or other channels
- Create a business account with us
This information may include your name, email address, phone number, company name, job title, shipping address, and details about your equipment needs.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and quote requests
- Communicate with you about products, services, and order status
- Provide customer support and respond to inquiries
- Improve our website, services, and customer experience
- Send relevant industry updates and promotional materials (with your consent)
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Shipping and logistics partners to fulfill your orders
- Payment processors to complete transactions
- Service providers who assist in operating our website
- Legal authorities when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our website and allow us to improve our services. You can control cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business records related to orders may be retained for up to 7 years as required by applicable laws.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us using the information provided on our Contact page.
Contact Information
- Email: contact@truminmarine.com
- Phone: +971 50 123 4567
- Address: Dubai, United Arab Emirates